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Direct Store Delivery (DSD) is becoming an increasingly popular distribution model. It allows producers to deliver their products directly to retailers, bypassing centralized warehouses. This reduces delivery times, improves product freshness, and provides a clear competitive advantage—especially in sectors like food, beverages, and specialty goods.
But while the concept is simple, DSD is complex in practice. It involves managing delivery routes, tracking inventory, coordinating multiple partners, and ensuring accurate billing. This is where PivoHub shines—offering a unified, shared ecosystem that simplifies DSD from end to end.
DSD is based on a straightforward principle: deliver goods directly from the producer (or their distributor) to the store, without routing through a corporate warehouse. But for this to work smoothly, you need to coordinate a multi-actor supply chain: producers, sales reps, distributors, and retailers must all collaborate seamlessly.
Without a shared platform, the result is often:
PivoHub is more than just a marketplace—it’s a connected infrastructure that integrates directly into the workflows of each actor while creating a shared language between them. Producers can set dynamic pricing rules based on customer groups or markets. Sales agencies can represent multiple brands without managing inventory or product data themselves. Distributors can manage their delivery routes and multi-warehouse logistics from a single interface. And retailers can place orders autonomously with real-time product and inventory visibility, as if they were speaking directly with a sales rep.
All of this works because PivoHub unifies the user experience, automates workflows, and centralizes data in real time, without forcing users to abandon their existing habits or systems.
What sets PivoHub apart is its deep understanding of the operational realities of DSD. It’s not just a place to place orders—it supports the entire commercial process, from the first sales interaction to final invoicing, including logistics, accounting, and performance analytics.
For example, delivery route planning isn’t a bolt-on feature—it’s directly linked to incoming orders, warehouse inventory levels, and distributor logistics. Field sales reps have access to customer histories, notes, goals, and performance insights, all synced in real time. Task and reminder tools help reps stay on top of opportunities, and payments can be collected directly within the platform.
Thanks to deep integrations with ERP systems, accounting platforms, and EDI, PivoHub ensures data continuity across all business tools—no manual re-entry, no broken workflows.
With PivoHub, each actor retains control over their role, while benefiting from a shared source of truth:
By centralizing operations while respecting individual responsibilities, PivoHub turns a complex supply chain into a smooth, automated machine. The result? Fewer errors, fewer delays, more agility, and a significantly improved customer experience.
In a world where agility and precision are key, PivoHub empowers businesses to fully embrace the DSD model. By connecting sales, logistics, payments, representation, and analytics in a single platform, it acts as a true operating system for B2B commerce.
For producers, distributors, sales agencies, and retailers alike, the value is clear: more control, more efficiency, and ultimately—more growth.
